Collections teams everywhere were running operations on Excel. Agents scrolled through hundreds of rows every morning, manually sorting by balance or days past due. Supervisors had no visibility. Managers ran reports at end of week — too late to act.
Enterprise collections software existed, but it was built for the biggest budgets. $300K annual licenses. Multi-year implementation cycles. Dedicated IT teams just to keep it running. Great if you're a Fortune 500. Useless if you're not.
The gap was clear: every ops team — regardless of size — deserves the same structured queues, real-time KPIs, and industry-specific playbooks. Budget shouldn't determine who gets the best tool.
"The best collections teams were losing revenue not because they lacked talent — but because the best tools were priced out of their reach."
Every ops team — no matter their size, no matter their budget — should have access to the same structured queues, real-time KPI visibility, and industry-specific playbooks that Fortune 500 collections teams take for granted. M360 is how we get there.
MineCore Group builds software for operations teams who deserve better than what their budget has traditionally allowed. We start where the need is greatest — and expand from there.
Great software is built for the people who use it, not adapted from a Fortune 500 context and sold down-market. M360 is purpose-built for ops teams who need it most — not a watered-down version of something else.
We work directly with operators and BPOs — not through enterprise sales cycles. A demo leads to a pilot. A pilot leads to a deployment. We iterate fast based on what real collections teams tell us isn't working.
M360 is not a startup MVP. It runs on the same infrastructure stack that powers large-scale enterprise applications globally.
All infrastructure runs on GCP. Global availability, enterprise SLAs, 99.9% uptime.
Secure authentication, invitation-based onboarding, role-based access — enforced at the platform layer.
Real-time NoSQL database. Supports 130K+ customer records with sub-second query performance.
Serverless containers. Scales to handle peak load automatically — no over-provisioning, no downtime during spikes.
Every tenant is isolated at the data layer — not just the UI layer. Firestore security rules enforce tenant boundaries on every read and write. No code change can accidentally expose one client's data to another. Firebase Auth ensures only invited users with the correct role can access any tenant.
Whether you run a collections team of 5 or 500, in telecom, banking, healthcare, utilities, or SaaS — we'd like to show you what M360 can do for your operations.