Collections Intelligence Platform

The Collections Intelligence Platform Every Ops Team Deserves

No matter how large your operations or how tight your budget — your collections team deserves the same tools the world's biggest teams use. Structured queues. Automated cadences. Real-time KPIs.

AM Workbench — Agent Queue
Jean-Baptiste, Marc
90 DPD · $2,840 balance
HIGH
Antoine, Sylvie
60 DPD · $1,150 balance
MED
Louis, Pierre-André
30 DPD · $670 balance
LOW
Morales, Carmen
15 DPD · $340 balance
NEW
24
Today's calls
87%
Connect rate
$12.4K
Recovered

Trusted by operations teams across industries

HTV Group
Nordvolt
Aurora Capital
Meridian Bank
Helix Health
Vivantia Care
Vanta Utilities
Solenne Energy
Orbital Platforms
Cascadia Systems
130K+
Customers Managed
Across active deployments
85%
Collection Rate Improvement
Average uplift vs. spreadsheet-based workflows
2 min
Client Onboarding
From zero to live tenant with template install

The problem every collections team knows

Operations teams manage hundreds of thousands of accounts with tools built for a different era — and a different budget.

The pain today

  • Agents work from Excel sheets — no priority ordering, no context
  • Supervisors can't see real-time queue status or agent performance
  • Onboarding a new client takes days of manual setup, not minutes
  • No industry-specific dunning logic — generic tools misfit telecom and banking realities

M360's answer

  • Prioritized queues with risk-scored accounts served to each agent automatically
  • Live KPI dashboards — supervisors see everything in real time, across all agents
  • Template install in 2 minutes — create tenant, pick industry template, go live
  • 5 industry playbooks pre-built: telecom, FDCPA banking, HIPAA healthcare, utilities, SaaS
Platform

One platform. Four modules.

Every piece of the collections workflow, built to work together from day one.

Built for 5 industries

Pre-built dunning logic for the industries that can't afford to lose revenue.