Last updated: May 2025
These Terms of Service ("Terms") govern your access to and use of the M360 platform operated by MineCore Group ("MineCore"). By accessing M360, you agree to these Terms.
Access to M360 is granted on a per-tenant basis. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Tenant administrators are responsible for managing user access within their tenant.
M360 may only be used for lawful collections and revenue cycle management activities. You agree to comply with all applicable laws, including the Fair Debt Collection Practices Act (FDCPA), HIPAA where applicable, and any jurisdiction-specific consumer protection regulations.
Reseller partners who deploy M360 for their clients operate under a separate Reseller Agreement. In the event of any conflict between these Terms and the Reseller Agreement, the Reseller Agreement governs with respect to partner-specific obligations.
All disposition records and audit logs generated within your tenant are owned by you. MineCore maintains these records on your behalf and may not share them with other tenants or third parties except as required by law or as directed by you.
MineCore targets 99.9% monthly uptime for the M360 platform. Planned maintenance windows will be communicated at least 48 hours in advance. SLA credits, where applicable, are governed by your subscription agreement or Reseller Agreement.
To the maximum extent permitted by applicable law, MineCore's total liability for any claim arising under these Terms is limited to the amounts paid by you in the three months preceding the claim.
These Terms are governed by the laws of the jurisdiction in which MineCore Group is incorporated, without regard to conflict of law principles.
MineCore Group · legal@minecore.group