Partner Tiers

Start where you are.
Grow as you scale.

Three partner tiers built for different stages — whether you're deploying M360 for your first client or managing a 30-company portfolio.

Reseller
Starter

For agencies and consultancies deploying M360 for 1–5 clients.

Up to 5 client tenants
Operator Console access
Full template library
White-label rights
Standard margin on client billing
Shared support ticket queue
Partner success manager
Co-marketing support
Roadmap influence
Most popular
Growth Partner
Growth

For established resellers scaling to 6–20 active clients.

Up to 20 client tenants
Everything in Reseller
Enhanced margin on client billing
Dedicated partner success manager
4h support SLA (business hours)
Dedicated Slack support channel
Co-marketing support & collateral
Custom domain / white-label login
Quarterly business review
Roadmap influence
Strategic Partner
Strategic

For major resellers and system integrators with 20+ clients.

Unlimited client tenants
Everything in Growth
Top-tier margin on client billing
1h support SLA (24/7)
Roadmap influence (quarterly sessions)
Custom SLA agreement
Named account executive
Joint go-to-market planning
Custom template development

Full feature comparison

Feature Reseller Growth Strategic
Capacity
Client tenant limit 5 20 Unlimited
Agents per tenant Unlimited Unlimited Unlimited
Margin & Billing
Margin rate Standard Enhanced Top-tier
Billing basis Monthly Monthly Monthly
Platform Access
Operator Console
Full template library
White-label rights
Custom domain / login page
Custom template development
Support & Success
Support channel Ticket queue Dedicated Slack Dedicated Slack
Support SLA Best effort 4h (biz hours) 1h (24/7)
Partner success manager
Quarterly business review
Co-marketing support
Roadmap influence
Custom SLA agreement

Not sure which tier fits?

Apply and tell us where you are — our partner team will recommend the right starting tier during your qualification call.